| Title |
The Use of Telephones in Rural and Low-Income Communities in Africa |
| Author(s)/Editor |
Edited by Dr. N. Scott and Dr. K. McKemey |
| Date |
November 2002 |
| Subject |
Telecommunications |
| Location |
Africa |
| Organisation |
Commonwealth Telecommunications Organisation |
| Key Words |
Knowledge, Research, Perception of Access, Service Level, Education, Awareness, Direction of Traffic, Beeping, Intermediaries, service provision, SMS. |
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| Abstract |
In many countries in Africa, the recent uptake of telecommunications services has exceeded all predictions, proving that there is an unexpectedly high demand for services. The premise of an ongoing research project being carried out by Gamos Ltd. and CTO is that the planning of infrastructure investment in less profitable service areas would be improved if data were available on how people in these areas actually use services. Collaborators on the project are the regulatory bodies in Ghana (NCA), Uganda (UCC) and Botswana (BTA). This paper presents some preliminary findings from a research project funded by the UK Department for International Development (DFID), through its Knowledge and Research (KaR) programme.
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| Contents - Right click (Control-Click on Macintosh) the link on the right to download the PDF file. |
The Use of Telephones in Rural and Low-Income Communities in Africa
Download full document |
(69.4 kb)
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- Introduction
- The Questionnaire
- The sample
- How People Use Services
- Beeping
- Access to phones
- Mobile and SMS Use within Botswana
- Conclusions
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| Attribution |
The Commonwealth Telecommunications Organisation
Clareville House
26-27 Oxendon Street
London SW1Y 4EL
email: enquiry@dfid.gov.uk
www.cto.int
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